• Community change agents model influence leader’s responsiveness and quality of service delivery at Kakabara health centre III.


A community processes facilitator (CPF), John Kakooza ` raised the issue of dilapidated medical equipment at Kakabara health centre III. After raising the issue – both in the communities and social media, the leaders responded and revamped the equipment and also provided new ones.


The great civic conciseness has produced positive responsiveness has been applied in other infrastructural areas such as latrine construction health workers character, code of conduct and discipline while on duty. This has in effect maximised citizens’ access to quality services at the facility.


Currently, there is very improved health services at Kakabara health centre III, both in terms of infrastructure, access to health services and personnel needed. Whereas the issues of staff accommodation is still a challenge ,its being addressed by the leaders. There is also increased citizen confidence in the health centre, as per citizens found at the facility.

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Kabarole Research & Resource Centre

Plot 28 Mugurusi Rd., Fort-Portal.
P.O.Box 782
Kampala Uganda
Telephone: +256-039-374-438
Email: krcuganda@krcug.org